| Author |
Message |
Tiny Tim
Guest
|
 Posted:
Fri Nov 25, 2005 4:01 pm Post subject:
Navman Pin 300 will not see satellites |
|
|
I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
As per the manual the GPS is set to COM2 and 4,800 baud (defaulted to
that in any case) and I've unticked and reticked the "enable GPS2 box.
I've left the thing in a south facing windows overnight, with power
supplied and still nothing by morning. I've taken it for a 20 minute
walk and also nothing.
I've tried multiple hard and soft resets and reinstalls but nothing
works. I also note that on the original software (3.0.0.42) the GPS
screen sits there doing nothing but when I run the updated version
(3.0.0.54) from the web the same screen starts to blank out after a
couple of minutes like there is a video memory corruption or
something. This seems repeatable - old version just does nothing, new
version just erases the screen.
I also note that when I start the GPS application/screen there is no
status message. If I untick the GPS box I get a "port closed" message.
If I re-tick the GPS box I then get the message "no gps data". So I
guess there is something going on vaguely there, even if not much.
Apart from the GPS malfunction the rest of it all seems fine. I have
an email into Navman but await a reply and am hoping someone here has
some ideas.
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Paul - xxx
Guest
|
| Posted:
Fri Nov 25, 2005 5:08 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Tiny Tim came up with the following;:
| Quote: | I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
|
I have a Navman Pin/Mitac Mio 168, I ran the system first and made sure it
worked OK before adding any updates.
| Quote: | As per the manual the GPS is set to COM2 and 4,800 baud (defaulted to
that in any case) and I've unticked and reticked the "enable GPS2 box.
|
I found 9600 much better ...
| Quote: | I've left the thing in a south facing windows overnight, with power
supplied and still nothing by morning. I've taken it for a 20 minute
walk and also nothing.
|
Windows can 'hide' the satellite signal, especially double glazed systems.
I'd also have a short walk, then sit down with the receiver pointing only
one way, keeping still for 20 minutes.
| Quote: | I also note that when I start the GPS application/screen there is no
status message. If I untick the GPS box I get a "port closed" message.
If I re-tick the GPS box I then get the message "no gps data". So I
guess there is something going on vaguely there, even if not much.
|
The first switch on took about 20 minutes in the wide open to get sufficient
'fixes'. Subsequently it finds the satellites very quickly, 2 minutes max.
Hope you sort it, they're good systems, though I find the 'detours' that
Navmans software takes on some routes a bit disconcerting.
--
Paul ...
(8(|) Homer Rules ..... Doh !!! |
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|
|
Tiny Tim
Guest
|
| Posted:
Fri Nov 25, 2005 5:08 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
On Fri, 25 Nov 2005 11:55:50 -0000, "Paul - xxx"
<notcheckedever@hotmail.com> wrote:
| Quote: | Tiny Tim came up with the following;:
I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
I have a Navman Pin/Mitac Mio 168, I ran the system first and made sure it
worked OK before adding any updates.
|
Thanks for the reply. That's how I started but it didn't work from the
outset. I only installed the CD software and ran the updates in the
hope of getting a solution. The updates seem to make it worse (screen
fades out to white after a couple of minutes). But a hard reset and
reinstall just from the SD card seems to return it tothe "original"
version.
| Quote: | As per the manual the GPS is set to COM2 and 4,800 baud (defaulted to
that in any case) and I've unticked and reticked the "enable GPS2 box.
I found 9600 much better ...
|
Well that's not in the manual but I'll give anything a try.
| Quote: | I've left the thing in a south facing windows overnight, with power
supplied and still nothing by morning. I've taken it for a 20 minute
walk and also nothing.
Windows can 'hide' the satellite signal, especially double glazed systems.
I'd also have a short walk, then sit down with the receiver pointing only
one way, keeping still for 20 minutes.
|
The windows are double glazed and are leaded but I'm surprised to hear
that's enough to cause a problem. I have read of people getting a
signal through a tiled room, plus foliage of course.
| Quote: | I also note that when I start the GPS application/screen there is no
status message. If I untick the GPS box I get a "port closed" message.
If I re-tick the GPS box I then get the message "no gps data". So I
guess there is something going on vaguely there, even if not much.
The first switch on took about 20 minutes in the wide open to get sufficient
'fixes'. Subsequently it finds the satellites very quickly, 2 minutes max.
|
Well it's a tad cold for sitting in the open but I'll leave it in the
back garden for 30 minutes and see if anything happens.
| Quote: | Hope you sort it, they're good systems, though I find the 'detours' that
Navmans software takes on some routes a bit disconcerting.
|
Oh to get as far as worrying about detours ;-)
--
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Paul - xxx
Guest
|
| Posted:
Fri Nov 25, 2005 5:08 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Tiny Tim came up with the following;:
| Quote: | On Fri, 25 Nov 2005 11:55:50 -0000, "Paul - xxx"
notcheckedever@hotmail.com> wrote:
Tiny Tim came up with the following;:
I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
I have a Navman Pin/Mitac Mio 168, I ran the system first and made sure
it worked OK before adding any updates.
Thanks for the reply. That's how I started but it didn't work from the
outset. I only installed the CD software and ran the updates in the
hope of getting a solution. The updates seem to make it worse (screen
fades out to white after a couple of minutes). But a hard reset and
reinstall just from the SD card seems to return it tothe "original"
version.
|
Does the unit work properly as a PDA? I mean, do all the usual applications
work properly, or do they fall over too?
I'd be inclined to take it back, I think ...
But first I'd hard reset, reset the screen alignment etc as per manual, then
give it a run through of any apps I use, Calendar, Pocket Excel etc and only
when I had the thing working would I introduce the GPS SC card. I'd also
only install and load one map, minimalist nature, before trying the unit as
a Navigation system.
Actually no, I think I'd take it back, 'specially if it's brand new ... ;)
| Quote: | Oh to get as far as worrying about detours ;-)
|
LOL
--
Paul ...
(8(|) Homer Rules ..... Doh !!! |
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|
|
petetop
Guest
|
| Posted:
Fri Nov 25, 2005 8:58 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Hi
I bought the Navman pin 370 and had the same problem. It would take ages
for it to pinpoint the satelites, we actually drove approx 50 miles before
it found enough satelites to work. Have installed tomtom5 as well and had
the same problem.
Finally I purchased an external aerial for the unit and POW signal
instantly we stepped outside the house. It was £29.99 from Halfords, I asked
Navman direct for one and they wanted £39.99 so went to Halfords.
Hope this helps
Regards
Pete
"Tiny Tim" <_tim_dodd@hotmail.com> wrote in message
news:rkndo11gb3aosldk9bct3d6kdvj1i5j43j@4ax.com...
| Quote: | I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
As per the manual the GPS is set to COM2 and 4,800 baud (defaulted to
that in any case) and I've unticked and reticked the "enable GPS2 box.
I've left the thing in a south facing windows overnight, with power
supplied and still nothing by morning. I've taken it for a 20 minute
walk and also nothing.
I've tried multiple hard and soft resets and reinstalls but nothing
works. I also note that on the original software (3.0.0.42) the GPS
screen sits there doing nothing but when I run the updated version
(3.0.0.54) from the web the same screen starts to blank out after a
couple of minutes like there is a video memory corruption or
something. This seems repeatable - old version just does nothing, new
version just erases the screen.
I also note that when I start the GPS application/screen there is no
status message. If I untick the GPS box I get a "port closed" message.
If I re-tick the GPS box I then get the message "no gps data". So I
guess there is something going on vaguely there, even if not much.
Apart from the GPS malfunction the rest of it all seems fine. I have
an email into Navman but await a reply and am hoping someone here has
some ideas.
--
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
To sign up with PlusNet click here - http://tinyurl.com/b9wqs |
|
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|
|
Tiny Tim
Guest
|
| Posted:
Fri Nov 25, 2005 11:12 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
On Fri, 25 Nov 2005 16:05:43 -0000, "Paul - xxx"
<notcheckedever@hotmail.com> wrote:
| Quote: | Tiny Tim came up with the following;:
On Fri, 25 Nov 2005 11:55:50 -0000, "Paul - xxx"
notcheckedever@hotmail.com> wrote:
Tiny Tim came up with the following;:
I just got a brand new Navman Pin 300 delivered yesterday. It
absolutely refuses to see any satellites at all. I've run it with the
SmartST software supplied on the SD card and also with updated
software using the desktop software to search for updates from Navman
and apply those.
I have a Navman Pin/Mitac Mio 168, I ran the system first and made sure
it worked OK before adding any updates.
Thanks for the reply. That's how I started but it didn't work from the
outset. I only installed the CD software and ran the updates in the
hope of getting a solution. The updates seem to make it worse (screen
fades out to white after a couple of minutes). But a hard reset and
reinstall just from the SD card seems to return it tothe "original"
version.
Does the unit work properly as a PDA? I mean, do all the usual applications
work properly, or do they fall over too?
I'd be inclined to take it back, I think ...
But first I'd hard reset, reset the screen alignment etc as per manual, then
give it a run through of any apps I use, Calendar, Pocket Excel etc and only
when I had the thing working would I introduce the GPS SC card. I'd also
only install and load one map, minimalist nature, before trying the unit as
a Navigation system.
Actually no, I think I'd take it back, 'specially if it's brand new ... ;)
Oh to get as far as worrying about detours ;-)
LOL
|
Apart from the GPS all other functions seem to be OK. I can happily
zoom maps and move them around so the Navman software works. Media
Player works too, and so do basic functions like File Explorer, Remove
Programs, Memory Manager and so on. This thing must have had about 20
hard resets in the last 24 hours so I'm well practiced at aligning the
screen.
I'm pretty convinced now that either the GPS hardware or perhaps the
firmware is knackered. In SmartST if I untick "GPS" it says "Port
closed" or something like that so it seems the serial port is
operational. When I tick it again it says no GPS data and that's how
it remains for hours on end. Maybe the antenna wiring is disconnected;
maybe the GPS chip is fried. Whatever the reason, GPS is absolutely
not working.
I have started a returns procedure with the supplier, Dabs, who are
now out of stock and have actually de-listed the item :-( The battle
now will be to get a timely resolution for Xmas (this is a present) as
their Ts&Cs say expect 4-6 weeks to sort things out.
--
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To sign up with PlusNet click here - http://tinyurl.com/b9wqs |
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Paul - xxx
Guest
|
| Posted:
Sat Nov 26, 2005 12:24 am Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Tiny Tim came up with the following;:
| Quote: | On Fri, 25 Nov 2005 16:05:43 -0000, "Paul - xxx"
I'd be inclined to take it back, I think ...
I'm pretty convinced now that either the GPS hardware or perhaps the
firmware is knackered. In SmartST if I untick "GPS" it says "Port
closed" or something like that so it seems the serial port is
operational. When I tick it again it says no GPS data and that's how
it remains for hours on end. Maybe the antenna wiring is disconnected;
maybe the GPS chip is fried. Whatever the reason, GPS is absolutely
not working.
|
Seems that way, there's precious little to change in the way of software for
the actualy GPS link. The only time I had the same symptoms was when I
didn't open out the GPS aerial ... ;)
| Quote: | I have started a returns procedure with the supplier, Dabs, who are
now out of stock and have actually de-listed the item :-( The battle
now will be to get a timely resolution for Xmas (this is a present) as
their Ts&Cs say expect 4-6 weeks to sort things out.
|
Good luck.
--
Paul ...
(8(|) Homer Rules ..... Doh !!! |
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|
|
Tumbleweed
Guest
|
| Posted:
Sat Nov 26, 2005 1:08 am Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
"Tiny Tim" <_tim_dodd@hotmail.com> wrote in message
news:b11fo1ptm6a32cemmf7hin5q032lmbg4f5@4ax.com...
| Quote: | On Fri, 25 Nov 2005 20:58:37 +0000 (UTC), "petetop"
peter@midcomp.co.uk> wrote:
Hi
I bought the Navman pin 370 and had the same problem. It would take ages
for it to pinpoint the satelites, we actually drove approx 50 miles before
it found enough satelites to work. Have installed tomtom5 as well and had
the same problem.
Finally I purchased an external aerial for the unit and POW signal
instantly we stepped outside the house. It was £29.99 from Halfords, I
asked
Navman direct for one and they wanted £39.99 so went to Halfords.
Hope this helps
Regards
Pete
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
|
There's no need to get personal
--
Tumbleweed
email replies not necessary but to contact use;
tumbleweednews at hotmail dot com |
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Tiny Tim
Guest
|
| Posted:
Sat Nov 26, 2005 1:08 am Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
On Fri, 25 Nov 2005 20:58:37 +0000 (UTC), "petetop"
<peter@midcomp.co.uk> wrote:
| Quote: | Hi
I bought the Navman pin 370 and had the same problem. It would take ages
for it to pinpoint the satelites, we actually drove approx 50 miles before
it found enough satelites to work. Have installed tomtom5 as well and had
the same problem.
Finally I purchased an external aerial for the unit and POW signal
instantly we stepped outside the house. It was £29.99 from Halfords, I asked
Navman direct for one and they wanted £39.99 so went to Halfords.
Hope this helps
Regards
Pete
|
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
--
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
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Darren Griffin - PocketGP
Guest
|
| Posted:
Mon Nov 28, 2005 3:44 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Tiny Tim wrote:
| Quote: | Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
|
For most solutions yes the internal antenna will work fine. But if you have
a heated windscreen or one with an athermic coating then they effectively
block the satellite signal. The internal antenna will struggle or not work
at all in such circumstances.
Have you tried this outside and away from the vehicle?
--
Darren Griffin
PocketGPSWorld - www.PocketGPSWorld.com
The Premier GPS Resource for News, Reviews and Forums
Creators of the free UK Safety Camera POI |
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|
Tiny Tim
Guest
|
| Posted:
Mon Nov 28, 2005 4:28 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
On Mon, 28 Nov 2005 09:44:46 -0000, "Darren Griffin -
PocketGPSWorld.Com" <darren@pocketgpsworld.com> wrote:
| Quote: | Tiny Tim wrote:
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
For most solutions yes the internal antenna will work fine. But if you have
a heated windscreen or one with an athermic coating then they effectively
block the satellite signal. The internal antenna will struggle or not work
at all in such circumstances.
Have you tried this outside and away from the vehicle?
|
Thanks for replying. I have left it in a south facing window for
several hours with no hint of data, taken it on a 20 minute walk with
no hint of data and also left it in my car (non-athermic glass) for 30
minutes facing south with a clear view of the sky.
Following guidance here....
http://www.expansys.com.au/forumthread.asp?code=113072&thread=157
I've installed WinCEMonitor to gain control over switching between
NMEA and SIRF settings and set it to monitor development data and
there is nothing. No data of any kind comes across the COM port.
If I use the firmware updating tool to try to view the firmware
version the response is "Read Failed". It is like there is a complete
disconnect between the PDA and the GPS circuitry.
--
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Guest
|
| Posted:
Mon Nov 28, 2005 4:57 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
Apparently on date Mon, 28 Nov 2005 09:44:46 -0000, "Darren Griffin -
PocketGPSWorld.Com" <darren@pocketgpsworld.com> said:
| Quote: | Tiny Tim wrote:
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
For most solutions yes the internal antenna will work fine. But if you have
a heated windscreen or one with an athermic coating then they effectively
block the satellite signal. The internal antenna will struggle or not work
at all in such circumstances.
|
I've never had a GPS problem with heated screens. Athermic, yes, and most
French cars seem to have this problem.
| Quote: | Have you tried this outside and away from the vehicle?
|
OP says he went for a 20 minute walk, so I'm thinking this suggests a faulty
unit. Without more experience of the model in question that's as far as I know
to advise. |
|
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|
|
Harpic
Guest
|
| Posted:
Mon Nov 28, 2005 5:06 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
"Tiny Tim" <_tim_dodd@hotmail.com> wrote in message
news:h51mo1dn0l8v2artieugeo5vnbug6sgqvn@4ax.com...
| Quote: | On Mon, 28 Nov 2005 10:57:01 GMT, Nospam@nowhere.com wrote:
Apparently on date Mon, 28 Nov 2005 09:44:46 -0000, "Darren Griffin -
PocketGPSWorld.Com" <darren@pocketgpsworld.com> said:
Tiny Tim wrote:
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
For most solutions yes the internal antenna will work fine. But if you
have
a heated windscreen or one with an athermic coating then they effectively
block the satellite signal. The internal antenna will struggle or not
work
at all in such circumstances.
I've never had a GPS problem with heated screens. Athermic, yes, and most
French cars seem to have this problem.
Have you tried this outside and away from the vehicle?
OP says he went for a 20 minute walk, so I'm thinking this suggests a
faulty
unit. Without more experience of the model in question that's as far as I
know
to advise.
I tried once more for a couple of hours today, this time from the back
of the house and still nothing at all. I've now got an RMA and a
courier will be picking it up for return tomorrow (29th).
I've read a couple of customer reports about these units from Dabs,
saying they are clearly previous returns - not even refurbs - as the
units are marked with scratches. Mine looks in perfect condition, as
do all the shrinkwrapped and bagged accessories and CDs but there were
three Navman seals on the box, two of which were broken when the item
was delivered. There was also some strange sticky substance on the
rear of the unit which did not correspond with anything in the sealed
bag in which it was wrapped so that seems odd. It wouldn't surprise me
to find that my unit is also a returned item that didn't work for
someone else.
--
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
To sign up with PlusNet click here - http://tinyurl.com/b9wqs
|
Sounds more like a poor reflection of DABS rather than a major problem with
Navman
I have had a PIN 570 and for 4 months and am very happy with it,
occasionally I have to do a reset but that's par for the course with PDAs
It may be worth reporting the situation to Navman, even though DABS are
'sorting it'
Gerry |
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|
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Limestone-Cowboy
Guest
|
| Posted:
Mon Nov 28, 2005 5:08 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
One last thing before it goes back. Has it been set to the correct COM
port?
My Mio 168 occasionally loses the plot so to speak if I have been using
Fugawi or another prog instead of CO-Pilot. |
|
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|
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Tiny Tim
Guest
|
| Posted:
Mon Nov 28, 2005 5:08 pm Post subject:
Re: Navman Pin 300 will not see satellites |
|
|
On Mon, 28 Nov 2005 10:57:01 GMT, Nospam@nowhere.com wrote:
| Quote: | Apparently on date Mon, 28 Nov 2005 09:44:46 -0000, "Darren Griffin -
PocketGPSWorld.Com" <darren@pocketgpsworld.com> said:
Tiny Tim wrote:
Unfortunately it does rather defeat the purpose of buying an
integrated pocketable device if you have to hang an antenna off it to
actually work. Surely that little stumpy thing must be of some use.
For most solutions yes the internal antenna will work fine. But if you have
a heated windscreen or one with an athermic coating then they effectively
block the satellite signal. The internal antenna will struggle or not work
at all in such circumstances.
I've never had a GPS problem with heated screens. Athermic, yes, and most
French cars seem to have this problem.
Have you tried this outside and away from the vehicle?
OP says he went for a 20 minute walk, so I'm thinking this suggests a faulty
unit. Without more experience of the model in question that's as far as I know
to advise.
|
I tried once more for a couple of hours today, this time from the back
of the house and still nothing at all. I've now got an RMA and a
courier will be picking it up for return tomorrow (29th).
I've read a couple of customer reports about these units from Dabs,
saying they are clearly previous returns - not even refurbs - as the
units are marked with scratches. Mine looks in perfect condition, as
do all the shrinkwrapped and bagged accessories and CDs but there were
three Navman seals on the box, two of which were broken when the item
was delivered. There was also some strange sticky substance on the
rear of the unit which did not correspond with anything in the sealed
bag in which it was wrapped so that seems odd. It wouldn't surprise me
to find that my unit is also a returned item that didn't work for
someone else.
--
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
To sign up with PlusNet click here - http://tinyurl.com/b9wqs |
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