| Author |
Message |
Randy
Guest
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 Posted:
Wed Aug 24, 2005 12:08 am Post subject:
Canceling sports subscriptions |
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Does anyone know of an easy way to cancel a sports package on Directv?
They automatically renew each year and I can't find a way to cancel on
thier website. You can add packages but not subtract. I called and got
in an endless phone maze. After about 30 minutes of trying, I got a
human that she said she would cancel ESPN full court. I checked today
on the website and it still shows up on my account. The same thing
happened last year with the football package and I had to call a second
time to get it removed from my bill. It seems like they ignore your
first request deliberatly. -RP |
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Michelle Steiner
Guest
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| Posted:
Wed Aug 24, 2005 12:08 am Post subject:
Re: Canceling sports subscriptions |
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In article <spLOe.61$Xd7.4292@news.uswest.net>,
Randy <randy@bajaspanospam.com> wrote:
| Quote: | Does anyone know of an easy way to cancel a sports package on
Directv? They automatically renew each year and I can't find a way to
cancel on thier website. You can add packages but not subtract. I
called and got in an endless phone maze. After about 30 minutes of
trying, I got a human that she said she would cancel ESPN full court.
I checked today on the website and it still shows up on my account.
The same thing happened last year with the football package and I had
to call a second time to get it removed from my bill. It seems like
they ignore your first request deliberatly. -RP
|
That's about the size of it. Just keep calling until they do; ask to
speak with a manager if you can't get a level 1 to get things done.
--
Stop Mad Cowboy Disease: Impeach the son of a Bush. |
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Jack Zwick
Guest
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| Posted:
Wed Aug 24, 2005 12:08 am Post subject:
Re: Canceling sports subscriptions |
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In article <spLOe.61$Xd7.4292@news.uswest.net>,
Randy <randy@bajaspanospam.com> wrote:
| Quote: | Does anyone know of an easy way to cancel a sports package on Directv?
They automatically renew each year and I can't find a way to cancel on
thier website. You can add packages but not subtract. I called and got
in an endless phone maze. After about 30 minutes of trying, I got a
human that she said she would cancel ESPN full court. I checked today
on the website and it still shows up on my account. The same thing
happened last year with the football package and I had to call a second
time to get it removed from my bill. It seems like they ignore your
first request deliberatly. -RP
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Ask for retention department. That will get their attention. |
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Randy
Guest
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| Posted:
Thu Aug 25, 2005 5:55 am Post subject:
Re: Canceling sports subscriptions |
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Jack Zwick wrote:
| Quote: | In article <spLOe.61$Xd7.4292@news.uswest.net>,
Randy <randy@bajaspanospam.com> wrote:
Does anyone know of an easy way to cancel a sports package on Directv?
They automatically renew each year and I can't find a way to cancel on
thier website. You can add packages but not subtract. I called and got
in an endless phone maze. After about 30 minutes of trying, I got a
human that she said she would cancel ESPN full court. I checked today
on the website and it still shows up on my account. The same thing
happened last year with the football package and I had to call a second
time to get it removed from my bill. It seems like they ignore your
first request deliberatly. -RP
Ask for retention department. That will get their attention.
I emailed thier customer service and they canceled it. -RP |
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SAC 441
Guest
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| Posted:
Thu Aug 25, 2005 7:01 am Post subject:
Re: Canceling sports subscriptions |
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One way for sure that I have foung to cancel a sports subscription is
just do not pay it.As soon as they figure out that portion of the bill
is missing,I guarantee they will shut you off. |
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Gary Davis
Guest
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| Posted:
Mon Aug 29, 2005 4:08 pm Post subject:
Re: Canceling sports subscriptions |
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My friend died and they are still billing him for a sports
subscription. His poor widow is still trying to cancel it.
--Gary
On Tue, 23 Aug 2005 13:10:51 -0700, Randy <randy@bajaspanospam.com>
wrote:
| Quote: | Does anyone know of an easy way to cancel a sports package on Directv?
They automatically renew each year and I can't find a way to cancel on
thier website. You can add packages but not subtract. I called and got
in an endless phone maze. After about 30 minutes of trying, I got a
human that she said she would cancel ESPN full court. I checked today
on the website and it still shows up on my account. The same thing
happened last year with the football package and I had to call a second
time to get it removed from my bill. It seems like they ignore your
first request deliberatly. -RP |
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MikeD-C05
Guest
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| Posted:
Mon Aug 29, 2005 4:08 pm Post subject:
Re: Canceling sports subscriptions |
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NOW that is a true sports fan. Paying for it beyond the grave. I can
see the Dish commercial now on the Charlie Chat.... :p
--
MikeD-C05, Posted this message at http://www.SatelliteGuys.US |
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pegleg
Guest
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| Posted:
Fri Sep 09, 2005 12:08 am Post subject:
Re: Canceling sports subscriptions |
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With the NBA, which I cancelled, they said wait until June or July
(after the current season). I just called customer support and told
them to cancel it. Was not on any bill since. |
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